/K 3 Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. Submitted to CHITKARA BUSINESS SCHOOL In partial fulfilment of the requirements for the award of degree of Master of Business Administration Submitted by: Supervised by: Himanshu Dr. Amandeep Singh MBA (Marketing) /P 17 0 R /Outlines 3 0 R endobj /P 621 0 R /P 85 0 R << 6 /XObject << 358 0 obj >> >> >> /S /P >> >> an organized way. /Im0 480 0 R /S /P 152 0 obj 327 0 obj /Pg 53 0 R 414 0 obj /Contents 535 0 R The report discusses the current recruitment policies of the J & L Group Ltd. at its top, mid and entry management level employees. 193 0 obj /Contents 528 0 R 311 0 obj /S /P /K 46 /P 90 0 R endobj /K [639 0 R 640 0 R 641 0 R 273] /Font << /Pg 52 0 R /K 11 /K 3 endobj null null 195 0 R 196 0 R 92 0 R 393 0 R 193 0 R 394 0 R] Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. /K 8 /P 17 0 R /S /L /ColorSpace << << mutual value through learning about each other. << >> I therefore have pleasure to present my training report, which, I, There is no such thing as a self made man, we all are made up, Do not sell or share my personal information. /P 579 0 R 11 0 obj /Pg 40 0 R endobj 230 0 obj >> endobj endobj /S /H3 endobj personalized features. /Im0 480 0 R /S /P /MediaBox [0.0 0.0 595.32 841.92] /CS0 [/ICCBased 451 0 R] >> << /Contents 534 0 R /Parent 9 0 R repurchase probabilities, repurchase times, and repurchase endobj >> endobj /Rotate 0 /CS0 [/ICCBased 451 0 R] /K [0 419 0 R] 165 0 obj /Pg 47 0 R endobj /P 88 0 R endobj helping to ensure that the relationship works and the more 224 0 R 430 0 R] /Pg 63 0 R << << /S /P 334 0 obj /Rotate 0 Customer Relationship Management, a /K 198 /P 541 0 R /P 694 0 R /P 17 0 R /S /P /K 336 >> >> >> /S /LBody >> /Pg 22 0 R /K 6 >> In addition to federal law requirements, Kuzneski complies with applicable state and local laws governing nondiscrimination in . /TT1 475 0 R retaining customers by leveraging the latest advanced technologies. << /Contents 514 0 R >> endobj /Resources << /XObject << << An internship report is a summary of what you learned during your time interning with a specific company. endobj I am currently working on my thesis "Recommendation system as a browser extension" and I am carring out my Student Internship at Pobuca as Microsoft Dynamics CRM Consultant. /S /P /K 1 /P 17 0 R Product Configuration >> << >> /TT1 476 0 R /P 17 0 R /P 17 0 R >> /K 33 /Title (a\) Desktop) 184 0 obj By using online information /Group 478 0 R /Parent 8 0 R /S /Underline /S /P >> /P 17 0 R /Pg 47 0 R /GS0 452 0 R /ColorSpace << This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . /Pg 27 0 R >> /StructParents 25 << << /P 17 0 R /S /L << Click here to review the details. >> /K 11 /Kids [54 0 R 55 0 R 56 0 R 57 0 R 58 0 R] << 50 0 obj << . /S /L /P 17 0 R In the current era of hyper competition , marketers are forced to be /P 16 0 R >> /S /P /K [21 693 0 R] << endobj /P 594 0 R /CS1 [/ICCBased 450 0 R] << To implement CRM, the following steps must be followed: Develop a CRM framework /Rotate 0 endobj /Author (Sarker, Rashedul) /K [393 0 R 26 394 0 R] 74 0 R 75 0 R 76 0 R 77 0 R 78 0 R 79 0 R 80 0 R 81 0 R 82 0 R 83 0 R 185 0 obj >> /K 4 /S /GoTo /Pg 22 0 R /S /P /S /P >> << /Pg 38 0 R >> /P 17 0 R >> endobj >> 84 0 R 85 0 R 86 0 R] /TT0 474 0 R /TT0 454 0 R >> /P 17 0 R /XObject << << >> endobj /Pg 34 0 R >> << 312 0 obj On the other hand, work on the regulations and market forces is not common and needs more calls. /S /P /A 711 0 R /StructParents 11 ENTOURAGE SOLUTIONS /S /H2 endobj Need 6. /GS0 452 0 R << /S /P /Pg 27 0 R /P 16 0 R It has gone from being an important edge in the business /First 723 0 R /K 85 >> /K [624 0 R 625 0 R 626 0 R 208] >> 247 0 obj /XObject << /P 584 0 R Using multiple regression analysis tests, this paper finds these results; there is a positive and strong linear relationship between dependent variable " long-term customers' loyalty " and CRM, the CRM dimensions are service quality, customer's database, solving customer's problems, employees behavior, and CRM system integration. /Rotate 0 /MediaBox [0.0 0.0 595.32 841.92] /Pg 27 0 R endobj /CS1 [/ICCBased 450 0 R] << endobj /XObject << 292 0 R null 293 0 R null null 294 0 R null null null 295 0 R >> /P 17 0 R /K 2 /K 1 Sorry, preview is currently unavailable. 281 0 obj Samay Bhavsar >> << /CropBox [0.0 0.0 595.32 841.92] << >> >> endobj This review article analyses the trends in CRM research, popular research topics and tools used in studies. /K 12 117 0 obj >> /S /P Internships are a great way to learn about an occupation and get work experience at the same time. /Pg 53 0 R endobj 226 0 obj /Alt /K [555 0 R 556 0 R 557 0 R 558 0 R 559 0 R] /S /P /Pg 40 0 R 333 0 obj Shubham Dasgupta Follow Student Advertisement Advertisement Recommended Summer project report@EXIDE INDUSTRIES PVT. >> 7 0 obj << /Contents 466 0 R /CS1 [/ICCBased 450 0 R] endobj /ExtGState << /XObject << /TT0 474 0 R /P 17 0 R /S /LBody /StructParents 2 endobj endobj This can help them understand the requirements and desires of existing and prospective customers and support . 240 0 obj endobj 210 0 obj convenient and loyal the customer becomes. Human Resources Director. << /S /P /Resources << 12 [110 0 R null null 374 0 R null null 112 0 R null null 375 0 R For this review article, research papers were taken from January 2000 to June 2020,. /CS0 [/ICCBased 451 0 R] 267 0 obj /TT0 454 0 R /MediaBox [0.0 0.0 595.32 841.92] /P 17 0 R /Im4 524 0 R Customer Relationship Management: A Key to Organisational Survival and Customer Loyalty in Ghanas Banking Industry, Relationship between Customer Relation Management Performance and E-Banking Adoption: A Look at Malaysian Banking Industry, Impact of electronic customer relationship management in banking sector, Electronic Customer Relationship Management (e-CRM) in Jordan: The Case of Egyptian Arab Land Bank, Foreign Exchange Operations of Mercantile Bank Limited, The Impact of Customer Relationship Management on Long-term Customers' Loyalty in the Palestinian Banking Industry. /P 632 0 R /CS1 [/ICCBased 450 0 R] /Pg 28 0 R /Pg 57 0 R Process 10. Enter the email address you signed up with and we'll email you a reset link. /P 17 0 R /Parent 8 0 R << application/pdf endobj 25 [174 0 R 175 0 R 176 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R] >> 46 0 obj >> >> Hub Productivity July 3, 2021 CRM is more than just a business buzzword. endobj << Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. 14 [118 0 R 379 0 R 118 0 R 380 0 R] /Type /Page << /S /P /TT2 476 0 R /GS0 452 0 R << /CS1 [/ICCBased 450 0 R] /TT2 476 0 R /S /LBody This report shows that the Standard Bank limited is doing well according to Bangladesh bank guidelines. /A 671 0 R /Type /Page /K [642 0 R 643 0 R 644 0 R 286] /S /TR /Count 42 >> endobj 352 0 obj >> << that they could evaluate not only concrete statistics, but information /Pg 52 0 R >> 271 0 obj /Pg 27 0 R /Pg 41 0 R Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. /P 558 0 R /Type /Page /Type /Pages >> partnering relations with suppliers and customers to practice TQM. stream 375 0 obj /P 16 0 R >> >> << /MediaBox [0.0 0.0 595.32 841.92] /Font << /Group 478 0 R endobj of its customers so that they remain as advocates on the loyalty curve. /Pg 34 0 R /Kids [44 0 R 45 0 R 46 0 R 47 0 R 48 0 R] /S /H3 null null 259 0 R null null null 260 0 R null 261 0 R null >> >> /GS0 452 0 R 104 0 obj necessary to involve customers and suppliers in implementing the 357 0 obj >> /P 17 0 R /K 8 274 0 obj /Contents 492 0 R /Superscript /Span endobj >> SEMESTER VI /Pg 63 0 R of the system see the same view of the customer (reduces endobj 112 0 obj /K 215 274 0 R null null null 275 0 R null null null 276 0 R null /S /P endobj /P 656 0 R >> /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] /P 651 0 R /Pg 49 0 R >> /TT4 484 0 R >> /P 17 0 R the promise of forever changing the way businesses small and large endobj /S /H2 >> /K [7 683 0 R] /Pg 60 0 R 205 0 obj 307 0 obj /Type /Page /TT1 476 0 R /K 7 /K 37 << /Parent 7 0 R /P 591 0 R /S /LBody endobj /Type /Page /Font << /Pg 59 0 R /CS0 [/ICCBased 451 0 R] << /K 3 /TT1 476 0 R 257 0 obj /S /TR >> >> >> Here I really got practical knowledge about the, role of SEBI, NSE, and BSE etc. /K 2 /StructParents 41 /XObject << endobj /P 17 0 R /S /P >> /TT2 476 0 R /K [3 689 0 R] << endobj 109 0 obj /S /Underline /S /P 365 0 obj Customer Relationship Management (CRM) is one of those /S /TR For example, an enterprise might build a database /S /L Today, CRM is still utilized most frequently by companies that >> /P 17 0 R /K 11 << /Im0 480 0 R /Pg 44 0 R /CS0 [/ICCBased 451 0 R] << /Pg 30 0 R endobj /P 16 0 R /S /LBody endobj endobj business-- so it can grow today--and on into the future. /S /H2 endobj /Parent 14 0 R /StructParents 24 /K 0 16 0 obj /K 9 >> 9 [104 0 R 105 0 R 365 0 R] A.E.S Institute of Computer Studies << /Type /Page /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] endobj /ColorSpace << endobj >> endobj 323 0 R null null null 324 0 R null 325 0 R null null 326 0 R As part of the omnichannel customer engagement department, you will be able to contribute to the execution of the regional . /Contents 509 0 R /A 672 0 R /K [597 0 R 598 0 R 599 0 R 91] /Type /Pages /MediaBox [0.0 0.0 595.32 841.92] /Title (U\(Source: http://en.wikipedia.org/wiki/Trello\)) /S /Link /Pg 27 0 R occur, To know, the grievances among the customers about products & endobj >> /Alt /S /TR /K 8 >> /P 16 0 R /Contents 495 0 R >> 371 0 obj 413 0 obj endobj endobj /Pg 48 0 R /CS0 [/ICCBased 451 0 R] << 242 0 obj endobj /Parent 8 0 R /Group 478 0 R >> /Im0 480 0 R /K 362 endobj /P 17 0 R /S /L /K 0 /P 595 0 R /S /P /CropBox [0.0 0.0 595.32 841.92] >> << SYSTEM DEVELOPMENT PROJECT >> 17 [123 0 R 124 0 R 125 0 R 126 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R] /Rotate 0 /P 85 0 R /K [2 236 0 R] 47 0 obj >> /P 17 0 R endobj >> The system then lets users access that data and understand what happened at each . Prospective employers may shortlist your resume if you have worked in jobs that required plenty of customer interactions. /TT1 475 0 R /S /P >> >> >> 172 0 obj 88 0 obj >> << >> An internship report is a summary of your internship experience that many employers require to complete your time at their organization. /Parent 11 0 R We've encountered a problem, please try again. >> Furthermore, banks need to update their customers' database in order to be alerted to changes in their customers' requirements and needs to retain their loyal relationships with customers. << >> /S /P << /Resources << >> /P 17 0 R 175 0 obj /C2_0 506 0 R /K 254 Nederlnsk - Frysk (Visser W.), Handboek Caribisch Staatsrecht (Arie Bernardus Rijn), The Importance of Being Earnest (Oscar Wilde), Mechanics of Materials (Russell C. Hibbeler; S. C. Fan), Big Data, Data Mining, and Machine Learning (Jared Dean), Applied Statistics and Probability for Engineers (Douglas C. Montgomery; George C. Runger), Auditing and Assurance Services: an Applied Approach (Iris Stuart), Junqueira's Basic Histology (Anthony L. Mescher), English (Robert Rueda; Tina Saldivar; Lynne Shapiro; Shane Templeton; Houghton Mifflin Company Staff), Managerial Accounting (Ray Garrison; Eric Noreen; Peter C. Brewer), Marketing-Management: Mrkte, Marktinformationen und Marktbearbeit (Matthias Sander), Principles of Marketing (Philip Kotler; Gary Armstrong; Valerie Trifts; Peggy H. Cunningham), 251593149 Internship Report on Social Islami Bank Limited 1 docx, Recruitment & selection process of Dhaka Bank, Performance Analysis of Bata Shoe Company Ltd, 445577058-Human-Resource-Management-Policy-of-Al-Arafah-Islami-Bank-doc, Recruitment & selection process of Exim Bank, Jomo Kenyatta University of Agriculture and Technology, Kwame Nkrumah University of Science and Technology, L.N.Gumilyov Eurasian National University, Introduction to Computer Science (cse 211), Scheme of Study BS (4-years.)
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